General Complaints

There are a number of ways that you can lodge your complaint with Harness Racing NSW. Complaints received without contact details will not be processed or actioned.

Hard copy complaint form

The complaint form gives you an idea of the information you should include. Download the complaint form, fill it in and send it to the address below.

Download Complaint Form

In writing

Put your complaint in writing, along with any relevant documents, and post to:

The Integrity Manager
Harness Racing NSW
PO Box 1034
Bankstown NSW 1885
Private & Confidential

You must include your name, address and, if possible, a phone number so we can contact you. We cannot accept your complaint unless you include your name and address.

By email

Send an email outlining your complaint to mprentice@hrnsw.com.au

You must include your name, address and, if possible, a phone number so we can contact you. We cannot accept your complaint unless you include your name and address.

What happens next?

If you do not receive an acknowledgement of your complaint within seven (7) days, send us an email or call us on 02 9722 6600